Customer Portal

Self-service visibility for all your external stakeholders.

Provide Seamless
Visibility to Customers

Poor visibility doesn’t just increase costs and waste. It can directly undermine profits by damaging user experience and increasing customer churn.

But understaffed supply chain teams can barely keep up with internal reporting needs, much less provide real-time visibility to customers.

That’s why UnitySCM not only gives your internal teams visibility to operational data, it also provides a single point of truth for all outbound data to customers, resulting in higher retention rates and prevention of lost revenue.
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UnitySCM Key Features for
Customer Visibility

Real-time Visibility
Monitor supplier inventory against plan to eliminate production delays. Predict shortages earlier with predictive analytics. Sort potential disruptions by value at risk.
Easy Integration
Seamlessly integrate with the most common systems of record, including ERP, WMS, and TMS. Extract, parse and normalize data sources into a standard data model.
Customer Updates
Enrich existing inventory and order data with third-party services to provide valuable context. Automatically feed updated data back into your ERP to ensure it stays consistent and accurate, with minimal IT effort.
Disruption Mgmt
& Collaboration
Keep everyone on the same page while maintaining compliance with security and privacy policies by giving each party their own custom perspective of the same data.

Out of the Box
Customer Visibility Solutions

UnitySCM combines seamless integration and easy configurability to rapidly deliver customer visibility solutions like:
Consolidating shipment data to provide a single point of truth for external stakeholders
Preventing lost revenue by increasing visibility for end customers

See a demo
with your data

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